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Payment, Shiping & Delivery Policy

Payment Policy

  1. Invoice will be provided once Dr. Shikha’s Nutrihealth will receive the full payment of the Product/Service Provided. However, In Case of Blood Test, Invoice will be provided after the Blood Sample collection.
  2. Dr. Shikha’s Nutrihealth accepts the following forms of payment –
    • All electronic means like Debit Card / Net Banking/Mobile Payment
    • Payments are processed through ICICI, Payu and Paypal Payment gateways.
    • MasterCard or Visa Credit Cards / Debit or ATM Card
    • Wire / Bank / Fund Transfer
    • Demand Draft
    • PhonePe/BHIM UPI, Paytm, Amazon Pay, FreeCharge, OlaMoney(Postpaid+Wallet), Airtel Money, Jio Money
    • Cash on Delivery

Note : For secure payment flow we are using SSL certificate.

SHIPPING POLICY

How does the delivery process work?

  • Once Order is Placed, your order is processed.
  • It takes 48 Hours to confirm payment with the bank.
  • Once payment is confirmed with bank, our system processes your order, and your products are inspected thoroughly to ensure they are in a perfect condition.
  • After they pass through the final round of quality check, they are packed and handed over to our trusted and leading delivery partner.
  • Our delivery partners then bring the package to you at the earliest possibility. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

How are items packaged?

We package our products in corrugated boxes. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.

We pride ourselves on the quality of our packaging.

What is the range of locations to which Dr. Shikha’s Nutrihealth ships their products?

Dr. Shikha’s Nutrihealth ships throughout India.

My order has been shipped. Now how can I track it?

  • Once your order has been dispatched, you will receive an email/SMS with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 24 hours after your order is dispatched from our warehouse.
  • Following are some our trusted courier partners:
    1. Delhivery – http://www.delhivery.com/
    2. Fedex- https://www.fedex.com/

What is the estimated delivery time?

We usually dispatch most orders within 7-10 business days (excluding Sundays and public holidays)

While Dr. Shikha’s Nutrihealth shall make reasonable endeavor’s in ensuring that purchased Product(s) is delivered to its users in a timely manner, delivery may be delayed on account of

  • Unsuitable weather conditions;
  • Political disruptions, strikes, employee-lockouts, Govt. directed lockdowns, etc.
  • Acts of God such as floods, earthquakes, etc.; and
  • Other unforeseen circumstances.

In such events of delay, Dr. Shikha’s Nutrihealth shall make reasonable attempt at proactively intimating the end user by writing to end user’s registered email account and/or mobile number. Further, Dr. Shikha’s Nutrihealth shall be under no obligation to compensate the user for any mental agony or any tortuous claim that may otherwise arise because of a delay in the shipment and delivery.

Are there any shipping charges applicable on my order?

Estimated shipping charges are calculated as per the value of the order and can be viewed in the cart section at the time of checkout. For any further shipping related information, please write to crc@nutrihealthsystems.com

Contact Us
+91-11-46666000
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